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Sales and Marketing has transformed. Prospects have taken control of the purchasing process, venturing further down the sales funnel without ever speaking to a sales representative. They go online to create and validate their vendor shortlist—typically without assistance. Social media and eCommerce has created a change in the market and So we believe that it is high time business owners, started re-evaluating the tools their sales team work with , that’s if you have not done so by now.
Ignite your business with our Smart Business Solutions. Register now for our Smart MSME Business round table for June and July. Let us brainstorm together and strategize with you on how to leverage Smart Business tools to automate and market your business for more customers and more revenue. Find out more here: http://eepurl.com/cSaEHj #MSME #SME #smartmessage #smallbusiness #communicationiskey #Solutions #ModernBusinessSolutions
Do you need a standard contact center solution and worried about the high cost of implementing one for your organization with all the nice features without breaking the bank? Are you still using PBX and GSM phones and boxes as a Contact center solution ?
Do you want first Call Resolution at your call centers so that your customers do not have to always repeat their complaints from the start to new agents every time they call your business?
CRM Landing Page
Do you want an Omnichannel solution that can record and track all the interactions of your customers for faster complaints resolution? Do you want to automatically connect with your back office team that supports your customer facing teams for quick service delivery? How about historical data and reports with business insights about the voice of your customers and their interactions?
Case Management Dashboard
Scimitar Global Services Limited (SGSL) has some good news for you, no more Dead on Arrival Budget Presentation as you can now a case with our Contact center as a Services offering; A Cloud and an OPEX model for mid-markets that gives you all the features of a robust contact center at reduce cost. All you need to worry is one your internet requirement and how to use and maximize it, which of course you will be trained to do so.
So sign up for our Contact center lease Service to own your Contact center with all the whistles and bells; without breaking the bank due huge investment in implementing your own contact center solution
Drop your details here so that our solution consultants can connect with you for a best fit analysis and solution. You will be live in 3 weeks all things being equal within our terms and conditions.
Contact us to show you how easy it is to simplify your business processes when you can go from quote to cash without switching applications. Set up customers or vendors, create quotes, process orders, and submit invoices without leaving your inbox.
Use same Technology like the big enterprises! Sign up for our Microsoft® Modern business solution( Office 365). It is an easy-to-use set of web-enabled tools that let you access your email, important documents, contacts, and calendar from almost anywhere and any device—including PCs, Macintosh computers, iPhones, Android phones, and BlackBerry smartphones. Designed to meet the needs of a diverse range of small businesses, Office 365 lets you choose which tools to use. It works seamlessly with the programs you already know and use, including Microsoft Outlook®, Microsoft Word, Microsoft Excel®, and Microsoft PowerPoint®. It’s easy to try and simple to learn, and it works with your existing hardware. Office 365 also offers improved collaboration capabilities, including a password-protected portal to share large, hard-to-email files both inside and outside of your organization. Powerful security features from Microsoft help protect your data, and when the service is released for general availability, it will be backed with a 99.9-percent uptime guarantee.
Read about me and my business and what we offer as a modern business solutions provider to your business. We match solutions to business problems! Connect with us.
Have you heard of Chatbots? I guess yes! On the flip side, you may have interacted with one without knowing as a lot of businesses have started taking their messaging to another level with Chatbots. Facebook, Microsoft and some e-commerce businesses have chatbots interacting with you everyday as customer representatives powered by Artificial intelligence.
The benefits of Chatbots to businesses are lots, from enhancing service by supporting customers interaction like we would with humans to payments collections from all channels. They are also cheaper and more efficient. Chatbots has been tipped to revolutionize conversational commerce in the nearest future and we are encouraging businesses to consider leveraging them as part of their wider business strategy.
According to Wikipedia.com: “A chatbot (also known as a talkbot, chatterbot, Bot, chatterbox, Artificial Conversational Entity) is a computer program which conducts a conversation via auditory or textual methods. Such programs are often designed to convincingly simulate how a human would behave as a conversational partner, thereby passing the Turing test. Chatterbots are typically used in dialog systems for various practical purposes including customer service or information acquisition.
Some chatterbots use sophisticated natural language processing systems, but many simpler systems scan for keywords within the input, then pull a reply with the most matching keywords, or the most similar wording pattern, from a database.”
“Chatbots are here and their impact on the business landscape is prominently visible. The technical challenges to build a bot and deploy it have been overcome already and the focus has now shifted towards the bot’s behavior. Chatbots need to function on a higher level than simply providing information to users or customers. For this, the chatbot needs to project a personality that has all of the endearing and personal qualities of a real person to provide an engaging experience for users” Says- (Abhay Vohra Program Manager, Experience Design Net Solutions)
Wikipedia confirms further that ” Currently chatbots are widely used as part of instant messaging platforms like Facebook Messenger, WeChat, and Kik for entertaining purposes as well as B2C marketing and customer service. Companies like Pizza Hut, Disney, Yamato’s Line and Whole Foods have launched their own chatbots to increase end customer engagement, promote their products and services, and give their customers a more convenient and easier way to order from them.” See insert pitches by technology leaders about Chat bots and the future!
Scimitar Global Services Limited (SGSL) in partnership with ODC is introducing its “CHATBOT” as a new member in your sales , marketing and customer service teams. Chatbot is one of the omnichannels features of our SmartMessage Marketing Platform which is our all-in-one platform to orchestrate your digital marketing activities for your business. 
SmartMessage is an omni-channel marketing platform and campaign management tool designed to make companies connect with their target clients through e-mail, SMS, MMS, Social Media, Push Notification, IVN (text to speech), OTTs (Telegram, Messenger, Whatsapp etc) and other available channels; for sales and Marketing activities and also create customer loyalty through quality customer service.
Through its flexible substructure, SmartMessage enables management of any of campaigns to be carried out via entire alternative distribution and sales channels such as call center, web and kiosk, by integration made thereon.
Our SmartMessage solution integrates with third-party applications like Dynamics 365 and other CRM solutions as well as social to give you a 360 degree view of your activities via reliable historical reports on devices of choice.
So book a demo today for our SmartMessage Marketing Platform – Omnichannel platform (email,sms,push,social media,chatbots). Kindly drop your details so that we can connect with you immediately.
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As an Entrepreneur and Business Owner you MUST understand the four P’s of Marketing and it has nothing to do with running around begging the customers with your product in hand! You have to create the right Product , Promote it at the right Price through the right channels(Place).
Request for our Predictive Dialer solution that automates outbound calling procedure while managing multiple campaigns and leads. With our predictive dialer, the productivity of any contact center can be increased by more than 300% over manual dialing. Ameyo Predictive dialer from SGSL is a smart communication device that can detect answering machines, SIT tones, and busy tones; eliminate dialing, redialing and response time, and forward only the live connected calls to the customer service agent. This helps minimize agent idle time and thus garner optimal efficiency from the business resources.